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desolation

Customer Service without the Money

My wife and I decided to go out for dinner last night.  Nothing fancy, just a neighborhood location of a national casual dining restaurant chain. Things started out just fine.  Short wait before being guided to a nice clean table that had been set with clean dishes. Then our waiter stopped by, arms filled with dirty

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agile marketing

I don’t get agile marketing

I don’t get agile marketing.  I’ve read a lot of articles (like this one) and, maybe it’s me, I struggle with the lack of real world practical examples.  All I see is a lot of vague statements from the 60,000 foot level…nothing about “….here’s the life of an agile marketing department…” Can you send me

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